PRIVACY POLICY
Last updated: October 2025
Tadpole Holdings Limited (“Tadpole”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit tadpoleband.com, interact with us online, or take part in our competitions, events, or mailing lists.
1. What Information We Collect
We may collect the following types of personal information:
Contact details — such as your name, email address, phone number, and postal address.
Purchase details — proof of purchase or transaction information when you enter a promotion or buy merchandise.
Competition entries — responses and contact information submitted through entry forms.
Mailing list data — your name, email, and preferences if you sign up for news or updates.
Website analytics — non-identifiable information such as browser type, device, IP address, and site usage patterns, collected via cookies or similar technologies.
2. How We Use Your Information
We use personal information to:
Administer competitions, giveaways, and promotions.
Process purchases, orders, or prize fulfilments.
Communicate with you about Tadpole news, music releases, tours, or events (only if you’ve opted in).
Improve our website, marketing, and fan experiences.
Meet our legal and compliance obligations.
3. How We Store and Protect Information
Your personal information is stored securely on password-protected systems and may be held in New Zealand or with trusted service providers in other countries that maintain appropriate privacy safeguards.
We take reasonable steps to prevent unauthorised access, disclosure, or loss of your data.
4. Sharing of Information
We do not sell your personal information.
We may share it only with:
Service providers and partners assisting with competitions, promotions, fulfilment, or website services (e.g. Party Direct, JB Hi-Fi for prize delivery).
Professional advisers or government authorities if required by law.
All third-party partners are required to handle your data responsibly and use it only for the agreed purpose.
5. Cookies and Analytics
TadpoleBand.com uses cookies and analytics tools (such as Google Analytics) to understand site traffic and improve user experience. You can adjust your browser settings to refuse cookies, but some site features may not function properly.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time by clicking “unsubscribe” or contacting us.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Tadpole Holdings Limited
69 Orchard Street, Avondale, Auckland 1026, New Zealand
📧 info@tadpoleband.com
8. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at tadpoleband.com/privacy, and any significant changes will be clearly noted.
